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Nationwide Phone Spoofing Scam:

  • Fraudsters are placing “spoofed” phone calls to customers from phone numbers that make it appear the call is coming from your financial institution.
  • Fraudsters are impersonating a member of the bank fraud department and attempting to obtain your online banking account password..

As a reminder:

  • Performance Finance will never ask you for your password.
  • Protect your accounts - you should never share your password with anyone, including your bank.
  • Check your bank account regularly (ideally daily) and report any suspicious transactions.

Additional tips are available at


We’d also like to make you aware of some Microsoft software issues you might be experiencing if you are a Windows 7 or Internet Explorer user.

Windows 7 and Internet Explorer are no longer supported by Microsoft.

  • Windows 7 is software on older pcs that is a Microsoft product. Microsoft support for Microsoft 7 ended on January 14, 2020.  Customers can continue to use Windows 7 and their PC will still work, but these pcs are more vulnerable to security risks and viruses because Microsoft will no longer offer security updates for this system. 
  • Internet Explorer (IE) on a Windows 7 device is also no longer supported by Microsoft as of January 14, 2020.  If you continue to use IE on a Windows 7 computer, some features and functions may not operate properly.

Next Steps for Windows 7 PC and Internet Explorer users’

  • Microsoft recommends moving to a new PC with Windows 10.
  • Upgrading to Windows 10 with the default browser of Microsoft Edge, instead of Internet Explorer, will help protect your information and provide a better experience.
  • Other browser options besides Internet Explorer include Chrome, Safari, and Firefox.
  • If you are not sure if you are using Internet Explorer, this link will let you know what you have:

More information about Microsoft Windows 7:

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